Shipping Disclaimer
Policies
Refund Policy
Thank you for your purchase from Healthier NOLA. As we specialize in providing fresh fruits, we do not accept refunds or exchanges due to the perishable nature of the items. However, we are committed to providing the best quality products and ensuring customer satisfaction.
If any item arrives damaged, please email us at mailto:info@healthiernola.com within 24 hours of receiving the order, with a photo of the damaged item and your order number. We will do our best to assist you and resolve the issue.
Please note that to be eligible for a refund or replacement for damaged items, you must contact us within the specified time frame and provide the necessary information as mentioned above. We may request additional information to process your refund or replacement.
We appreciate your understanding and cooperation in adhering to our refund policy. We strive to provide the freshest and highest quality fruits to our valued customers.
Privacy Policy
At Healthier NOLA (www.healthiernola.com (http://www.healthiernola.com/)), we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This privacy policy explains how we collect, use, and safeguard your personal information when you use our website.
Information Collection:
We may collect personal information from you when you visit our website, subscribe to our newsletter, place an order, or interact with our site in any way. Personal information we may collect includes, but is not limited to, your name, email address, shipping address, phone number, and payment information.
Information Use:
We may use the personal information you provide to process your orders, improve our website, communicate with you about our products and promotions, respond to your inquiries, and provide you with a personalized experience.
Information Sharing:
We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except for fulfilling your orders or providing services on our behalf (e.g., shipping and payment processing). We may also disclose your information when required by law or to protect our rights, property, or safety.
Data Security:
We implement various security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Cookies:
Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect site functionality.
Third-Party Links:
Our website may contain links to third-party sites with their own privacy practices. We are not responsible for the content or policies of those sites.
Updates to Policy:
We reserve the right to update this privacy policy at any time without prior notice. Changes will be effective immediately upon posting.
Consent:
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this policy.
If you have any questions or concerns, please contact us at mailto:info@healthiernola.com.
Terms of Service
Welcome to Healthier NOLA (www.healthiernola.com (http://www.healthiernola.com/)). By using our website, you agree to comply with and be bound by the following terms and conditions.
1 Intellectual Property:
All content on our website, including text, graphics, logos, images, videos, and software, is owned by or licensed to Healthier NOLA and protected by intellectual property laws. You may not reproduce, distribute, or use any content from our site without written permission.
2 Use of Our Site:
You may use our website for personal and non-commercial purposes only. You may not use our site for illegal or harmful activities or attempt to interfere with its functionality.
3 Product Information and Availability:
We strive to provide accurate product information, but do not guarantee its completeness or timeliness. Product availability may change without notice.
4 Pricing and Payments:
All prices are in the stated currency and may change without notice. Prices may not include taxes, shipping, or additional charges. By placing an order, you authorize us to charge your payment method.
5 Shipping and Returns:
We make efforts to process and ship orders promptly but do not guarantee delivery times. Shipping costs and options may vary.
6 Disclaimer of Warranties:
Our site and content are provided “as is” and “as available,” without express or implied warranties.
7 Limitation of Liability:
In no event shall Healthier NOLA or its partners be liable for any indirect, incidental, or consequential damages related to the use of our site or purchased products.
8 Changes to Terms:
We may update these terms at any time without prior notice. Updated terms are effective immediately upon posting.
9 Governing Law and Jurisdiction:
These terms are governed by the laws of the jurisdiction where Healthier NOLA is based, and disputes shall be resolved in its courts.
If you have any concerns, contact us at mailto:info@healthiernola.com.
Shipping Policy
Thank you for choosing Healthier NOLA for your fruit purchases. We strive to provide fast and efficient shipping to ensure timely delivery of your order.
1 Shipping Methods:
We primarily use overnight shipping for most items, unless otherwise stated. Some items may have different shipping options noted in their descriptions.
2 Responsibility for Delivery:
We are not responsible for items that are sent back to us or left outside after delivery. Please ensure someone is available to receive the package.
3 Weather-Related Damage:
We are not responsible for damage caused by extreme weather during transit. We will package items carefully but cannot guarantee protection against weather.
4 Notification of Issues:
If your order arrives damaged or spoiled, please notify us within 24 hours of delivery with a photo and your order number so we can work toward a solution.
5 Contact Information:
For any questions about shipping, contact mailto:info@healthiernola.com.
Thank you for choosing Healthier NOLA. We appreciate your support!
Contact Information
Website: www.healthiernola.com (http://www.healthiernola.com/)
Email: mailto:info@healthiernola.com
We value your feedback and are committed to providing excellent customer service. If you have questions, comments, or concerns, please reach out — our team is here to help.